Terms of Service

What We Provide

HR Survival Kit delivers:

• 7 customized HR policy documents based on your company information
• Policies formatted in professional PDF format
• Delivery via email within 10 minutes of form completion
• Policies tailored to your industry, size, and location
• Basic customer support for technical issues

What We Don't Provide

Let's be clear about what's not included:

• Legal Advice: We provide policy templates, not legal counsel
• Legal Review: You should have a lawyer review any policies before implementation
• Ongoing Updates: This is a one-time purchase, not a subscription
• Implementation Support: We deliver the policies; you implement them
• Guarantees of Legal Compliance: Laws change; we recommend regular legal review

Payment & Refunds

Here's how money works:

• One-time payment of $197 for the complete package
• Payment processed securely through our payment provider
• 30-day money-back guarantee if you're not satisfied
• Refund requests can be made via email to [email protected]
• No recurring charges or hidden fees

Your Responsibilities

We need you to:

• Provide accurate information about your company
• Use the policies in good faith for legitimate business purposes
• Have the policies reviewed by qualified legal counsel before implementation
• Not resell or redistribute the policies to other businesses
• Keep your contact information current for delivery

Intellectual Property

Once you purchase the policies, you can use and modify them for your business. However, the underlying templates and our service remain our intellectual property. You can't resell our policies or our service to other companies.

Limitation of Liability

We work hard to provide quality HR policies, but we can't guarantee they'll solve every HR issue. Our liability is limited to the amount you paid ($197). We're not responsible for how you implement or use the policies, and we strongly recommend legal review before implementation.

Privacy & Data

Your privacy matters. Check out our Privacy Policyfor details on how we handle your information. The short version: we protect your data and don't sell it.

Service Availability

We aim for 99.9% uptime, but sometimes technology hiccups happen. We'll work quickly to resolve any service issues. If we can't deliver your policies due to a technical problem, we'll provide a full refund.

Dispute Resolution

If something goes wrong, let's talk it out like adults. Contact us at [email protected] and we'll work to resolve any issues. If we can't reach an agreement, disputes will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

Changes to These Terms

We may update these terms occasionally. If we make significant changes, we'll notify you via email. Continued use of our service after changes means you accept the new terms.

Governing Law

These terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.

Contact Us

Questions about these terms? We're here to help.

Email us at: [email protected]